REFUND POLICY

Eligibility

Refunds apply only where payment has been made for a service that was not delivered, or was cancelled in line with our Cancellation Policy.

Refund Requests

To request a refund, contact us by phone, WhatsApp or email with the patient name, service date and payment details.

Review and Timeline

We will review each request and let you know the outcome. If a refund is approved, we will confirm the method and expected timeline with you.

Late Cancellations

Where a service is cancelled less than 2 hours before the scheduled time, a refund may not apply, depending on what has been agreed.

Non-Refundable Situations

• Services that have already been delivered.
• Cancellations that do not follow the Cancellation Policy, unless agreed otherwise.

Contact Us

24 Life Home Care Private Limited, 146, First Floor, Mohan Garden, Uttam Nagar, Near Vikrant Chowk, New Delhi – 110069
Phone: 8595862799 / 8595477151
Email: 24lifehomecarepvt.ltd@gmail.com